Case study: Arc International

Arc International has migrated away from a proprietary solution to the open source, and open standards ejabberd and Psi, realising cost-savings and productivity increase.

Arc International is well known for distributing famous tableware brands such as Luminarc®, Arcoroc, Chef&Sommelier, Pyrex and Cristal d’Arques Paris. With 12,000 employees around the world, from Europe to Asia, and the Middle East to North America, they needed to lower the costs of their previous solutions.

They have chosen ejabberd, as an open-source, scalable XMPP platform. In conjunction, with the Psi cllent Arc International has achive their goals of cost-savings and high-quality service.

The cost-savings have benefitted from a lower TCP on IT, as well as reduced telephone bills, while providing a same feature-set to the employees worldwide.

Read our case study on the website, or as a PDF (582 KB).

Comments

I am interested in the case study but the PDF link seems to be broken :(

Posted by Mirko Kiefer on 24 Jun 2010 at 11:51

Mirko, go to the original process-one blog post (by following the title link). The PDF link will work there.

Posted by Zoltan Lajos Kis on 26 Jun 2010 at 10:33

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